Whether you have a question about one of our reviews, spotted something that needs updating, or want to share your own experience with a non Gamstop casino, we're glad to hear from you. This page explains how to reach the team and what to expect when you do.

Send Us a Message

The quickest way to get in touch is by email. You can reach us at [email protected]. We read every message and aim to reply within 48 hours on working days. During busy periods it may take a little longer, but we will get back to you.

When writing to us, it helps to be as specific as possible. If your query relates to a particular casino, bonus or review on the site, mentioning it in your subject line means we can route your message to the right person straight away.

What We Can Help With

  • Review queries — if you believe information in one of our casino write-ups is inaccurate or out of date, let us know. We verify details regularly, but terms and offers change, and reader reports help us keep things current.
  • Reader experiences — good or bad, your first-hand accounts of the casinos we cover help us give a fuller picture to other readers.
  • Editorial suggestions — if there is a topic, casino or question you think we should cover, we welcome the suggestion.
  • Press and partnerships — for commercial or editorial enquiries, please include a brief description of what you are proposing so we can direct it appropriately.
  • Corrections — factual errors matter to us. If something does not look right, please flag it and we will investigate.

What We Are Not Able to Do

We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we are not able to resolve account disputes, process withdrawals, or access your casino account details. For anything account-specific, you will need to contact the casino directly through its own support channels.

If you are concerned about your gambling habits, please visit our responsible gambling page for guidance and links to support organisations available in Great Britain.

About Our Editorial Team

The team behind Non Gamstop Site researches and reviews casinos not on Gamstop with a focus on trustworthiness, fairness and transparency. You can read more about how we work and what drives our recommendations on the about us page. Our rankings are based on editorial assessment — commercial relationships do not buy position.

If you have read our full non Gamstop casino reviews and still have a question that the site does not answer, that is exactly the kind of feedback that helps us improve. Drop us a line.

Response Times

Type of Enquiry Expected Response Time
General questions Within 48 hours
Review corrections Within 48 hours
Press and commercial Within 5 working days

We do not operate a live chat or telephone line. Email remains the most reliable way to reach us, and it leaves a clear record for both sides.


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